About Patientvoice

Why this exists

People in psychiatric care are not always heard. Especially not when admitted or placed under involuntary treatment, then you are by definition in the weaker position. Most people working in care have good intentions. But good intentions don't prevent harm. Patient stories can make harm visible.

This platform was set up out of one person's experience. It's not a complaint procedure. It's not a lawsuit. It's a place to write down what happened, so others can read it, and so that, in time, clinicians and providers can learn from it.

What this is

• An open, anonymous place to share experiences.
• Open source: the code is public. Anyone can think along, contribute, or self-host.
• Independent: not from a provider, not from an insurer, no ads, no tracking.

What this isn't

• Not a substitute for a formal complaint. For that, see the patient advocate, your provider's complaint committee, and the inspectorate.
• Not a place for personal attacks or for damaging individuals. Stories that break the house rules are removed.
• Not factual research. Stories are personal experiences, not findings.

How you can contribute

• Write your experience. Anonymously. Honestly. As concrete as you can.
• Help improve the software. The code is on GitHub. Issues, ideas and pull requests welcome.
• Help expand the provider list. Missing one? Open an issue or send a PR.

Crisis or acute need

If you're struggling now: in the Netherlands call 113 Suicide Prevention at 113 or 0800-0113, free, day and night. For acute care: contact your GP. In immediate danger: 112. Outside the Netherlands: search 'crisis line' followed by your country.

Contact

Questions, reporting an unjust story, or thinking along: open an issue on GitHub.